Mfundo khalidwe kumalo a ntchito: kasamalidwe, kusintha khalidwe. zitsanzo

Quality Policy - izi ndi zolinga zazikulu ndi malangizo a gulu zokhudza amasokoneza umatulutsa. Mawu boma la zinthu zimenezi aumbike mwa Ngopambana.

nkhawa Quality Policy a madera osiyana. Izi zikhoza kukhala msika ndi malonda zolinga, chikhalidwe ndi ena.

ntchito yaikulu

mfundo khalidwe aumbike kuti kutsogolera gulu lonse kuti tikwaniritse zolinga zake. Ngati bwino ndi zomwe zalembedwa vuto akusowa, ntchito kampani m'dera lino udzakhala mwachisawawa ndi chosadziwika.

Policy Quality (ngati Kulemba) amalola sapulaya ndi ogwira ntchito za bungwe bwino za mkhalidwe wa namulondola boma kuti akugwirizana ndi kuti anakumana ndi mankhwala yotsirizidwa.

udindo

Lamulo khalidwe kumalo aliyense ali ndi mfundo zina ndinagona pansi pa kayendetsedwe ka kachitidwe. Mmodzi wa iwo ndi chitsogozo patsogolo. Popanda okhazikika ndi kuoneka bwino kutsogolera ntchito ya wotsogolera ndi akatswiri mkulu wa kumalo a ntchito, dongosolo silingayende bwino. Mu nkhani kwambiri, inu mukhoza iyende zochepa. Only Ngopambana pamwamba amatha kudziwa malangizo njira za gululi ndiponso kumanga dongosolo wothandiza kukwaniritsa mankhwala khalidwe. Ntchito yawo mwachindunji - kusamalira chitukuko cha lamuloli. Pa nthawi yomweyo kasamalidwe pamwamba si zofunika kukonzeketsera chikalata komaliza molondola limagwirizana. Ntchito yaikulu ya Akatswiri chachikulu ndicho kukhala ndi luntha wamba cholinga ka chikhulupiriro ndi malo a chitukuko cha kumalo a ntchito. Mapangidwe Zimenezi chikalata limodzi - ntchito akatswiri malonda ntchito. Pankhaniyi, Ngopambana udindo kukambirana makhalidwe a anthu ogwira ntchito mfundo kapena ndondomeko. Wolembedwa ntchito aliyense ayenera kudziwa tanthauzo lake.

Kupanga chikalata zoyambirira

Company Policy Quality zikhazikitsidwe pa kusanthula kuyambirira zinthu zimene kuti mwachindunji kapena ayi bwanji makhalidwe Napempha kwa chomaliza mankhwala. Ndipo uyu, nayenso, ndi nthawi yoti titenge miyeso zotsatirazi:

- bwino kudziwa ntchito onse ambiri mosabisa antchito, zokhudza khalidwe la mankhwala;
- kukhazikitsa mphamvu ndi udindo kwa ntchito iliyonse imagwira makhalidwe ofunika a mankhwala; - kukhala co-Kudzozedwa ndi kasamalidwe alipo zokhudza mitundu ya ulimi;
- kudziwa vuto lenileni ndi kuthekera quality, kutenga njira amakonza ndipo njira.

Kenako, muyenera kuonetsetsa kugwilizana kwambiri ndi kapangidwe ambiri a bungwe, kukhazikitsa kuti kuwunika kachitidwe khalidwe. Tiyeneranso womangika kwa ukulu wa ulamuliro ndi njira yomwe kulanda mfundo zofunika.

Ndodo ndi chuma

Kuwonjezera khalidwe ayenera kutenga malo kuyang'aniridwa okhwima akatswiri mkulu Organization. Pa yomweyo chofunika ndi kuthandauza zofunika kuti kugwiritsira ntchito zinthu zokhudza makhalidwe a mankhwala. M'pofunikanso kuti apereke buku awo akufuna.

Kawirikawiri chuma amenewa ndi:

- mapulogalamu;
- njira ntchito m'munda wa kapangidwe ndi zomangamanga ndi chitukuko ntchito;
- Control ndi chingwe zida mtundu;
- yotsimikiza ndi zida kuyezetsa.

M'pofunikanso chinthu, ndi anthu ogwira ntchito. Pakuti ogwira ntchito woyang'anira ayenera kukhazikitsa mlingo chofunika maphunziro, yamtunduwu ndi zoyenera.

zolinga

mfundo Quality kwa osauka kasamalidwe pakampanipo. Ziyenera adzanyamula kukumbukira kuti chikalatacho kuperekedwa kwa ISO ndi 9001 zofunika chitukuko cha mbali iyi zolinga mwachindunji. Iwo ali omumvera kulembetsa kuvomerezedwa. mfundo zenizeni zofunika njirayi kulibe. zolinga Organization akhoza kukhala mmodzi wa mbali imene amapanga mfundo khalidwe.

kamangidwe Mwachitsanzo

Kodi kulembamo mfundo kampani khalidwe liti? chitsanzo akhoza kuchotsedwa mchitidwe uliwonse wa mabungwe.

chikalata ichi ndi chikalata, monga ulamuliro, pa mapepala, ndi A4. Kuti amvetse ndi osavuta ayenera ananyamuka lemba mwapadera zachinyengo. mfundo Kuvomerezedwa kwa bukuli ndi zotsatirazi: dzina ndi siginecha mutu, kuvomereza amafuna chisanadze cholinga. lemba ayenera muli osati ifeyo, komanso zinthu zina kuti amakhala ndi kusintha mlingo wa mankhwala khalidwe. Choncho anasonyeza njira ya zolinga.

maphwando nkhawa

Choyamba, chikalata kunyezimiritsa mfundo khalidwe kasamalidwe, kukhala antchito kampani. Tikuzifuna ndi mwamuna kunja amene ali makasitomala ndi mavenda, auditors ndi matupi pochita zinthu ndi chitsimikizo.

Lamulo khalidwe ayenera mosalekeza kusinthidwa. Ichi ndi chofunika mu kukhalapo kwa zinthu kunja ndi mkati, kodi kusintha mu kapangidwe ka gulu, kulimbikitsa udindo wa mpikisano, komanso kukhazikitsa njira zatsopano.

Magawo chitukuko cha mfundo khalidwe

Poyamba, kampani ayenera kusankha natsimikiza moyenera kasamalidwe ndi kugwiritsa ntchito QMS. Mutu chimasonyeza kuti kulenga kenako kukhazikitsa dongosolo la kasamalidwe khalidwe. Izi zikhoza kugwiritsidwa ntchito, kapena chuma mwini nawo ogwira ntchito ku kampani apadera.

Komanso njira yoti kukhazikitsa dongosolo khalidwe kasamalidwe ndi Ngopambana zofunika maphunziro a bungwe. Mu sitepe yotsatira ayenera kukulitsa mipherezero akufotokozera mfundo khalidwe. Chitsanzo cha mavuto ambiri, zomwe zikugwirizananso ndi chikalatacho:

- kuteteza ndi kuwonjezeka pamsika;
- wosangalala zofuna kasitomala;
- kuonjezera profitability ndi dzuwa kupanga;
- kuchepetsa ngongole ndi kuchepetsa ndalama;
- bwino wantchito kukhulupirika.

Chotsatira kukhala njira kusintha amasokoneza ndi kudziwa zofuna ndi zofunikira za onse nawo ntchito, amafuna kasamalidwe ndi kusanthula za QMS. mndandanda awo:

- yotsiriza owerenga makasitomala;
- ogwira ntchito ku kampaniko;
- ma sheya hoda;
- ogulitsa;
- anthu onse.

Komanso chitukuko cha chikalata amaika zinthu zimene nawo QMS. Yopangidwa kufotokoza awo. Khadili ISO 9001: 2008 kunena kuti zofuna kupanga anayika pa izo zikhoza kuchitidwa.

Mu sitepe yotsatira anapereka kapangidwe zinafunika ya gulu la QMS zolembedwa. Akufotokoza zikuchokera, malamulo a kusanthula ndi gulu. Kenako ayenera kukhala ndi ndandanda. Ananena kuti nthawi yaikulu ya lokonzekera zolembedwa zofunikira. The ogwira ntchito ayenera chinkhoswe kafukufuku mkati. zofunikira QMS zimayikidwa mu kwenikweni. Izi zimachititsa utumiki umamumvera miyeso ulamuliro ikuchitika.

chikhalidwe n'kofunika kudziwa mmene gulu la QMS likukwaniritsa zofunikira za ISO 9001: 2008. Pakuti wololera kuwunika, kapena utumiki nawo kunja auditors. Pamene kusagwirizana kukhala ndi ndandanda ya ntchito kuthetsa iwo.
Ziyenera adzanyamula kukumbukira kuti kuchuluka kwa zolembedwa QMS osiyanasiyana kuchokera ku bungwe bungwe. Voliyumu ya amafuna anayamba zimadalira mtundu wa ntchito ndi kukula kwa ogwira ntchito, ndipo yamtunduwu ogwira ntchito, komanso zovuta za njira kusanthula kale.