Masiteji kulankhulana malonda

Kusanthula pankhani zamalonda Tingaone kuti kuthetsa mavuto kudzera ojambula lotha, zambiri za ndondomeko anatsimikiza ndi gulu la kulankhulana malonda ndipo zimadalira maluso a abwenzi (anzake) kuti kukumana. Business kulankhulana, zambiri zabwino, si kawirikawiri mwayi chabe kuti zimenezi zikathandiza interlocutor ya kufunika kwa malo anu ndipo anathandiza izo. Motero, chimodzi mwa ntchito zikuluzikulu za kucheza bizinesi - ichi otsimikiza bwenzi kuvomereza umafuna ena.

Kuti ndi ogwira msonkhano mutu wa kulankhulana ndi mfundo zofunika akumanga mndandanda wa nkhani mwamsanga, pamene pamsonkhano ayenera chitani bwino mwa magawo onse kofunika zokambirana malonda. Tiyeni lembani magawo kulankhulana bizinesi:

• Kukonzekera kwa kulankhulana bizinesi;

• tanthauzo la m'gawo ndi nthawi ya msonkhano,

• kukhazikitsa kukhudzana;

• kukambirana za vutolo, nkhani ndi nzeru zambiri;

• zifukwa zogomeka;

• kontrargumentirovanie;

• Kufunafuna kukondera kapena zosinthika mulingo woyenera;

• kupanga zisankho;

• dongosolo chikukonzekera;

• linanena bungwe la oyandikana;

• kupenda zotsatira za msonkhano.

Osati kokha kudziwa kuti zimene magawo kulankhulana malonda ayenera kukhala. Choncho ife tikuwona chimene chimaperekedwa magawo a kukambirana malonda. Kukonzekera - izo si nkhani yamasewera, kuphatikizapo drafting dongosolo, zochokera mavuto enieni kukambirana, kufunafuna njira mulingo woyenera kugawa yawo akuonetsa kuti n'zotheka yotani chifukwa cha kulankhulana, kutolera mfundo za interlocutor, ndi tanthauzo la zifukwa zabwino, kusankha machenjerero mulingo woyenera ndi njira zolankhulirana. Lathu mu nthawi ndi malo ikuchitika m'njira zosiyanasiyana, malingana zoikamo - malo interlocutors: "pamwamba", "pansi", "ofanana". Kubwera mu kukhudzana, tikukwaniritsa interlocutors ndiko chiyambi cha naye. Neno loyamba analankhula zambiri zimakhudza kusafuna kapena kufuna mupitirize kukambirana, kumvetsera naye kulankhulana. Pa nthawi imeneyi, ntchito njira zinayi: mpumulo nkhawa, umboni uliwonse, yotithandiza ndingaliro, kufupi mwachindunji. Zokambirana vuto kupyolera kutengerapo zambiri zimadalira chikhalidwe cha cholinga.

1. cholinga - vuto

2. Cholinga - kwa ntchito, ntchito

3. cholinga - kupezerera,

4. cholinga - kusuntha udindo.

mkanganowo ndi zapiringizana ndi kufala kwa mudziwe kupanga maganizo waukuluwo. Neutralization kapena mawu kontrargumentirovanie interlocutor. Pakhoza kukhala zothandiza zotsatirazi nsonga: Imvani mdani wako, musawafulumizitse kuyankha, funsani kukambirana mafunso kumvetsa chokana, wofufuza akamanena za mfundo, mwinamwake ndi chifukwa chosakwanira Kuwulura zambiri, ntchito mafunso lofuna yankho lofotokozera. Saulula njakata anu pa chisankho. Khalani wodekha ndi mphamvu yochokera pa zifukwa zamphamvu. Fotokozani zotsatira za msonkhano, kusankha nthawi yeniyeni ya kanthu anakonza ndi maphokoso ubwenzi. Zikomo interlocutor. Tuluka mwa yoyamba sanali wolalata, kenako akutsanzikana kulankhula. Kudzipenda amalola kudziwa zolakwa ndondomeko kukambirana ndi kuti akaphunzire.

Pa nthawi imeneyi kulankhulana malonda zatchulidwa pamwambapa si njira yokhayo ya kugawa njira zimenezi. Komanso ntchito magawano, womwenso magawo awa a zokambirana malonda: kuganizira bwenzi enaake, chinyezimiro cha naye makamaka, nkhani mwagwirizana ndi disconnection mangawawo. Mu ndondomeko ya ntchito kulankhulana chiwembu, womwenso magawo a kukambirana ntchito kungakhale kapena lalifupi, adagulung'undisa, ndi kuwonjezera modzadza. Zinali mtima sadziwa njira zofunika, komanso lamulo awo kuonetsetsa kulankhulana kumabungwewa.

Atalandira zambiri ndipo ayenera ntchito mu magawo onse a kuyankhulana malonda yekha popanda mdani. Dzidziwikitseni, fotokozani akamanena za nkhaniyi, mtsutso zinyalala. Zonse izi zidzathandiza kuti akaphunzire zothandiza akukumana ndi vuto - zokambirana malonda.